FAQs
Frequently Asked Questions
Pathao Pay App
Merchant App
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Q1. What is Pathao Pay?

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Q2. How to Use Pathao Pay?

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Q3. What are the requirements for opening a Pathao Pay account?

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Q4. Why do Pathao Pay need my NID?

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Q5. What should I do If I'm not receiving an OTP?

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Q6. Is there a charge to open a Pathao Pay account?

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Q7. What should I do if I forget my PIN?

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Q8. What type of device is required to run the Pathao Pay app?

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Q9. What happens if I enter the wrong PIN multiple times?

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Q10. Is there a withdrawal charge when transferring funds to my bank account?

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Q11. Is there a withdrawal charge for using an ATM?

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Q12. Is your transaction always open?

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Q13. I already have another mobile banking account linked to this number. Can I still open a Pathao Pay account?

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Q1. What is Merchant App?

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Q2. How to Use Pathao Pay?

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Q3. What are the requirements for opening a Pathao Pay account?

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Q4. Why do Pathao Pay need my NID?

+

Q5. What should I do If I'm not receiving an OTP?

+

Q6. Is there a charge to open a Pathao Pay account?

+

Q7. What should I do if I forget my PIN?

+

Q8. What type of device is required to run the Pathao Pay app?

+

Q9. What happens if I enter the wrong PIN multiple times?

+

Q10. Is there a withdrawal charge when transferring funds to my bank account?

+

Q11. Is there a withdrawal charge for using an ATM?

+

Q12. Is your transaction always open?

+

Q13. I already have another mobile banking account linked to this number. Can I still open a Pathao Pay account?

+